Payment and dispatch

Payment and dispatch

The following terms and conditions apply:

Australia, Austria, Canada, Denmark, Finland, France, Ireland, Italy, Netherlands, Norway, Sweden, Switzerland, United Kingdom, United States

Dispatch costs

We do not charge any shipping costs.

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made within 4-13 working  days from conclusion of contract (if advance payment agreed from the date of the payment instruction)

Please note that deliveries are not made on Sundays and other holidays.

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Accepted Payment options

Payment via credit card
Payment via Sofortüberweisung [immediate transfer]
Payment by invoice (via Klarna)
Payment via instalment purchase (via Klarna)
-  Payment via direct debit (via Klarna)
-  Payment via credit card (via Klarna)
-  Payment via Google Pay
-  Bankcontact
-  eps-Überweisung
-  Ideal

via PayPal Checkout:
Payment via PayPal
Payment via PayPal Express

via PayPal:
-  Payment via PayPal
-  Payment via PayPal Express

Further details on payment

If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.

In case of questions, please contact us at the contact details mentioned in the Legal Notice.

Customer service

Reach our international support 24/7 -

30-day money back guarantee

Try it risk-free with our 30 day guarantee

Secure payment

Use secure, well-known payment methods such as PayPal, credit card, bank transfer, and Klarna.

Free Worlwide Shipping

To celebrate Cuddles we offer free shipping to all countries!